Shipping Policy

Terms of Carriage

Overview

We would like you to receive your orders as quickly and in the best condition as possible. We offer the following shipping, delivery and courier methods:

  1. Pickup – this method incurs no cost but it needs to be arranged. Please arrange a pickup appointment.
  2. Local Delivery R50.00- This applies only to Grahamstown and within 5km of central town. In most case we’ll be able to dispatch by next working day however we aim to have them delivered within 3 working days. Delivery is usually between 16.30 – 17.30 on week days so please arrange for someone at home to receive the delivery.
  3. Regional Delivery R75.00 – this is through Intertown Transport and they deliver within 3-5 days.
  4. Nationwide Delivery R135.00 – this is a Flat Rate regardless of order size although it does exclude bottle, homebrew supplies and not applicable to ‘Remote Areas’
  5. Remote Areas R200 – these are areas that do not have a branch of either Intertown Transport or The Courier Guy and incur a remote area delivery fee.
  6. Collection Only – some product due to their nature may only be collected from the brewery – this is usually specified on the order confirmation page. In these cases a specified pickup time will be provided.

Need help?

Contact us at info@featherstonebrewery.co.za for questions related to shipping, delivery or courier.